Job description :
1. Analysis of the achievement of the Customer Service Response, Service Level Agreement Contact Center service and response time social media
2. Perform evaluation and analysis of data Project Operational Expenses
3. Verification and evaluation of Capacity Plan Operation Contact Center
4. Evaluation and analysis Operational Expenses Project Existing & New Project
Competence and capability must be present :
1. Technical Skill : Mastering Project Feasibility Analysis, Quality Management, Audit Management, Risk Management, Operations Management, Solution and Service Development
Qualification :
1. IT / Mathematics / Economics / Electrical Engineering graduates from the best University with minimum GPA 3.00
2. At least 1 year of working experience in the related fields is required
3. Willing overtime and the service beyond the city
4. Willing to follow the selection process in Jakarta
Harap kunjungi
Lokerpro - PT. Infomedia Nusantara untuk masukan lamaran anda.